1 | Your Customer | Personal Identifiers, Contact Details, Tax Identifiers, Social Security Identifiers, Financial Information, Connection Information, Location | Failed registration/Contract | Contract Performance |
Registration/Contract | Information, Medical/health information, |
| Financial Information |
2 | Identity and Contact Details | Personal Identifiers, Criminal Activity, Financial Information, Social Security Information, Connection Information, | Account suspension/ closure, Unavailability to login, Withdrawal request unavailable | Regulatory/ Legal Obligation |
Verification | Localization Information | Refusal to accept |
3 | Transactions Management | Personal identifiers, Financial | Account suspension/ closure, Withdrawal request freezing and/ or cancellation | Regulatory/ Legal Obligation |
Information |
4 | Monitoring & Assessing | Personal Identifiers, Contact Details | Account suspension/ closure, Unavailability to login, Withdrawal request | Regulatory/Legal Obligation |
Behaviour for Crime Prevention | Criminal Activity, Tax Identifiers, Social | unavailable |
Security Identifiers, Financial |
Information |
5 | Monitoring & Assessing Credit | Personal Identifiers, Criminal Activity, Financial Information, Social Security | N/A | Legitimate Interest (Internal Reporting & Business Development) |
Behaviour for Business | Information, Connection Information |
Development | Localisation Information |
6 | Monitoring & Assessing spending Behaviour for | Personal Identifiers, Criminal Activity, Financial Information, Social Security Information, Connection Information | Unavailability of receiving offers and bonuses. Not customized spending experience. | Consent |
Personalised Offers, Bonuses and User Interface | Localisation Information |
7 | Informative Communications, Newsletters and Campaigns | Personal Identifiers, Contact Details | Unavailability of receiving newsletters and general marketing campaigns. | Consent |
8 | Inquiries, Complaints & Troubleshooting | Personal Identifiers, Contact Details | N/A | Legitimate Interest (Optimal experience for our customers and troubleshooting of issues) |
Occupational Activity, Connection Information, Localisation Information |
Financial Information |
9 | Reporting to Regulatory/ Law enforcement Authorities | Personal Identifiers, Criminal Activity, Financial Information, Social Security Information, Connection Information, | Account suspension/ closure | Regulatory/Legal Obligation |
Localisation Information, Tax Identifiers | Unavailability to login |
10 | Professional offers | Personal Identifiers, Contact Details | Unavailability of the relevant promotion, offer, etc. | Consent |
A/A | Purposes of processing your data | Personal data involved | Possible consequences of failure to provide the personal data | Legal basis for processing your data |
1 | Credit worthiness and solvency checks, compare information for accuracy, and verify it with third parties | Personal Identifiers, Criminal Activity, Financial Information, Social Security Information, Connection Information | Potential restrictions web site usage in cases of detection of malpractices | Legitimate Interest (Assurance of accuracy and legal nature of information provided) |
Localization Information |
2 | Quality Assurance and Customer Services Training | Personal Identifiers, Contact Details, Occupational Activity | Unavailability of Call-back/ Phone Customer Service | Legitimate Interest (Optimal experience for our customers and quality assurance of our customer service) |
Through Call Recording |